Luke Haen
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How to Reset Your Password
You can rest your password by going to www.viptickets.com/passwordreset
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Reach us by call or text
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What happens if my event it cancelled?
We offer refunds for cancelled events. We also offer an exchange to a ticket to a different event (the ticket must be equal or lessor value).
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Wondering where your order is?
Track your order using our VIP Tickets App!
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Type of Ticket Delievery
VIP Tickets is now 100% digital. Either have the tickets delivered conveniently to your VIP Tickets App or have them emailed to you.
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Need to make an exchange?
Exchanges and upgrades are available up until the day of the concert.
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Bought Your Ticket By Accident?
VITicket allows for a full refund of your ticket for up to 48 hours after your purchase.
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Looking to upgrade your seats?
If upgraded tickets are available, you are able to exchange your current tickets for just the difference in price.
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Downgrade
Unfortunately, we do not allow downgrades at this time.